Shana is an outstanding Administrative and Customer Support candidate with a diverse background across multiple industries and consistent track record of reliability, professionalism, and strong performance.

Shana brings:

• Several years of experience in education, healthcare, family services, and sales support
• Proven ability to manage high call volumes and resolve customer inquires efficiently
• Proficiency in Microsoft Office, PeopleSoft, Excel, Word, and 10-key
• Strong time managment, multi-tasking, and organizational skills

In her most recent roles, Shana:

• Acted as liaison between customers and sales teams, converting inquires into appointments
• Supported students and educators by coordinating multiple learning activities in classroom settings
• Delivered high-quality administrative support in dynamic environments such as medical offices and school districts
• Handled sensitive client data with discretion while maintaining HIPAA and internal confidentiality standards

Shana is a flexible and adaptable candidate who thrives in both independent and team settings. She is ready to contribute immediately and is seeking $32-$35/hour.